If you have applied for an immigration benefit or status with the U.S. Citizenship and Immigration Services (USCIS), you may be wondering how to track the delivery of your notice or secure identity document (such as a green card, employment authorization document, or travel document). USCIS provides several ways for you to check the status of your application and the delivery of your documents. Here are some steps you can follow to track your notice or secure identity document:
1. Sign into your USCIS online account. If you filed your application online, you should have created an online account with USCIS. If you did not file online and do not have an online account, you can create one using your receipt number, which is a 13-character number that can be found on your Form I-797C, Notice of Action. By signing into your USCIS online account, you can receive automatic updates, including your U.S. Postal Service (USPS) tracking number, when USCIS mails your card or travel document.
2. Register for Informed Delivery through USPS. Informed Delivery is a free service that allows you to get daily images of mail being sent to you. You can also track the packages you are expecting, set up email and text alerts, and enter USPS Delivery InstructionsTM for your mail carrier. To register for Informed Delivery, you need to verify your identity and address on the USPS website.
3. Update your address with USCIS and USPS if it changes. If your mailing address changes after you file your application, you must update it with USCIS and USPS as soon as possible. This will help avoid delays or the loss of your documents. You can update your address with USCIS online or by calling the USCIS Contact Center at 800-375-5283. You can also update your address with the USPS online or by visiting a local post office.
4. Contact USCIS or USPS if you do not receive your notice or secure document. If your USPS tracking information shows that your package was delivered but you have not received it, you should follow the steps recommended by USPS on the Find Missing Mail page. You should begin the steps as soon as you believe your mail is missing. If you have contacted USPS and still have not received your notice or secure document, you may submit a case inquiry with USCIS in one of the following categories: did not receive notice by mail, did not receive document by mail, or did not receive card by mail.
Tracking the delivery of your notice or secure identity document is important to ensure that you receive them in a timely manner and avoid any problems with your immigration status or benefits. By following these steps, you can stay informed and updated on the status of your application and the delivery of your documents.
