If you receive a text message claiming to be from the U.S. Postal Service (USPS) about a package delivery problem, be careful: it might be a scam. Scammers are using text messages, or "smishing", to trick people into clicking on malicious links, paying fake fees, or sharing their personal and financial information. Here's how to spot and avoid a USPS text scam.
What is a USPS text scam?
A USPS text scam is a type of phishing that involves sending unsolicited text messages to potential victims. The messages usually claim that there is an issue with delivering a package, such as a wrong address, an unpaid fee, or a missing confirmation. The messages then ask the recipient to click on a link to resolve the problem, or to call a phone number for more information.
The link may lead to a fake website that looks like the official USPS website, but has a different URL. The website may ask the recipient to enter their personal or financial information, such as their name, address, credit card number, or Social Security number. The phone number may connect the recipient to a scammer who pretends to be a USPS employee and asks for the same information.
The scammers may use this information to commit identity theft, fraud, or other crimes. They may also charge the recipient's credit card for bogus fees or subscriptions.
How to spot a USPS text scam?
There are some signs that can help you identify a USPS text scam. Here are some tips to keep in mind:
• USPS does not send text messages or emails without the customer's request. If you did not sign up for a USPS tracking service or expect a package from them, you should be suspicious of any unsolicited messages.
• USPS does not charge for tracking services or delivery confirmation. If the message asks you to pay a fee or update your payment information, it is likely a scam.
• USPS does not ask for personal or financial information via text message or email. If the message asks you to provide such information, do not respond or click on any links.
• Check the sender's phone number and the link's URL. If they do not match the official USPS contact information or website (usps.com), they are probably fake.
• Look for spelling and grammar errors in the message. Scammers often make mistakes that can reveal their true intentions.
How to avoid a USPS text scam?
If you receive a suspicious text message claiming to be from USPS, here are some steps you can take to protect yourself and others:
• Do not click on any links or call any phone numbers in the message. Delete the message from your phone.
• Report the message to the U.S. Postal Inspection Service (USPIS) by sending an email to [email protected]. Include the sender's phone number, the date of the message, and a screenshot of the message if possible.
• Forward the message to 7726 (SPAM). This will help report the scammer's phone number to your carrier and block future messages from them.
• If you are expecting a package from USPS or want to track your delivery, visit usps.com from your browser or use the official USPS mobile app. Do not use any links or phone numbers provided in unsolicited messages.
USPS text scams are designed to trick you into giving up your money or information. By being alert and cautious, you can avoid falling victim to these scams and keep your identity and finances safe.